Terms of Service

By accessing, browsing, or using the Caladruo Farm website (www.caladruo.com), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy, which is incorporated into these terms by reference. These terms apply to all visitors, users, and anyone who accesses or uses our website or services.

You must be at least 16 years of age to use this website. If you are under 16, you may only use the website under the supervision of a parent or legal guardian who agrees to these terms on your behalf. By using the website, you represent and warrant that you meet this age requirement.

If you are using the website on behalf of a business, organisation, or other legal entity, you represent that you have the authority to bind that entity to these terms. In such cases, "you" refers to both you individually and the entity you represent.

Caladruo Farm is a family-run Irish potato farm located near Bandon, County Cork, Ireland. We specialise in growing heritage and commercial potato varieties using traditional farming methods. Through our website, we provide the following services and information:

• Information about our farm, history, and farming practices
• Details of the potato varieties we grow, including Rooster, Kerr's Pink, Queens, and British Queen among others
• Recipes and guidance on how to cook and prepare our potatoes
• A contact form allowing customers, restaurants, retailers, and the public to enquire about wholesale orders, farm visits, and general questions
• Information about ordering potatoes for collection or delivery across the Munster region

Our website serves as an informational resource and a point of contact. Actual purchases and orders are arranged through direct communication with our team via email, phone, or our contact form. We do not currently operate an online shop or accept payments through this website.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. Seasonal availability of potato varieties depends on growing conditions, harvest yields, and stock levels. We will make reasonable efforts to keep our website accurate and up to date, but product availability is always subject to change.

When using our website, you agree to conduct yourself lawfully and responsibly. Specifically, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable local, national, or international law or regulation
• Submit false, misleading, or fraudulent information through any form on the website, including the contact form
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity
• Attempt to gain unauthorised access to any portion of the website, our servers, or any systems or networks connected to our servers
• Use automated scripts, bots, scrapers, crawlers, or similar tools to access, collect, or extract data from the website without our prior written consent
• Interfere with or disrupt the integrity or performance of the website, including through the introduction of viruses, malware, or harmful code
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website for any commercial purpose without our express written permission
• Engage in any activity that places an unreasonable or disproportionate load on our website infrastructure
• Remove, alter, or obscure any proprietary notices, labels, or marks on the website

We reserve the right to investigate and take appropriate legal action against anyone who violates these obligations, including referring the matter to law enforcement authorities where appropriate. Violation of these user obligations may result in immediate termination of your access to the website.

All content on this website, including but not limited to text, photographs, images, graphics, logos, icons, recipes, farm descriptions, and page design, is the property of Caladruo Farm Ltd or its content suppliers and is protected by Irish and international copyright, trademark, and intellectual property laws.

The Caladruo name, logo, and any related product names, slogans, or taglines are trademarks of Caladruo Farm Ltd. You may not use these marks without our prior written permission.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the website for your personal, non-commercial purposes. This licence does not include the right to:

• Modify, reproduce, or create derivative works from any website content
• Download, store, or distribute website content (other than for personal, non-commercial use such as saving a recipe for your own kitchen)
• Use any content from this website for commercial purposes, including in competing publications, marketing materials, or resale
• Frame the website or use meta tags or other hidden text utilising our trademarks or content

If you believe any content on our website infringes your intellectual property rights, please contact us at [email protected] with details of the alleged infringement, and we will investigate promptly.

We make every effort to display our potato varieties and farming practices as accurately as possible on the website. However, the actual appearance, size, and availability of our products may vary depending on seasonal conditions, soil variations, and harvest outcomes. Photographs on the website are for illustrative purposes and may not exactly represent the product you receive.

Prices, when displayed or communicated, are quoted in Euros and are subject to change without notice. Any prices shared via email or phone are valid for the period stated in that communication. If no period is specified, prices remain valid for 14 days from the date of communication.

Orders placed through our contact form or by phone are subject to confirmation by our team. An order is not binding until we have confirmed it in writing (including via email). We reserve the right to decline any order for any reason, including insufficient stock, delivery limitations, or concerns about the accuracy of order information provided.

For wholesale customers, separate terms may apply as agreed in writing between Caladruo Farm Ltd and the purchasing business. Such written agreements take precedence over these general terms with respect to the specific arrangements covered.

The website and its content are provided on an "as is" and "as available" basis. Caladruo Farm Ltd makes no representations or warranties of any kind, express or implied, regarding the operation of the website, the accuracy or completeness of the information, or the products and services described on it.

To the fullest extent permitted by Irish law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the website will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of any content, including recipes, farming descriptions, and nutritional or agricultural information
• Warranties that defects in the website will be corrected

Recipes published on this website are provided for informational purposes. Caladruo Farm Ltd is not responsible for any adverse outcomes resulting from the preparation of food based on our recipes. You are responsible for ensuring that ingredients are suitable for your dietary needs and that food is prepared and stored safely.

Agricultural information and farming practices described on this website reflect our own experience and methods. They should not be taken as professional agricultural advice. If you are seeking farming guidance, please consult a qualified agricultural advisor.

To the maximum extent permitted by Irish law, Caladruo Farm Ltd, its directors, employees, partners, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to, use of, or inability to access or use the website
• Any conduct or content of any third party on the website
• Any content obtained from the website
• Unauthorised access, use, or alteration of your transmissions or content
• Any products purchased or obtained through information provided on the website

In no event shall the total aggregate liability of Caladruo Farm Ltd for all claims arising out of or related to your use of the website exceed the greater of (a) the amount you paid to Caladruo Farm Ltd in the twelve months preceding the claim, or (b) one hundred Euros (€100).

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Irish law. Your statutory rights as a consumer under Irish and European Union law are not affected by these terms.

You agree to defend, indemnify, and hold harmless Caladruo Farm Ltd, its directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of and access to the website
• Your violation of any term of these Terms of Service
• Your violation of any third-party right, including any intellectual property, privacy, or proprietary right
• Any claim that content you submitted through our contact form or other communication channels caused damage to a third party

This indemnification obligation will survive the termination of these terms and your use of the website.

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Caladruo Farm Ltd. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy policies, or practices of any third-party websites.

The inclusion of any link does not imply our endorsement, sponsorship, or recommendation of the linked website or its content. We are not responsible or liable for any damage or loss caused by or in connection with your use of or reliance on any third-party content, products, or services available through linked websites.

We strongly recommend that you review the terms of service and privacy policy of any third-party website you visit through links on our site. Your interactions with third-party websites are governed solely by their own terms and policies.

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which forms an integral part of these Terms of Service. By using the website, you consent to the collection and use of your data as described in the Privacy Policy.

We encourage you to read the Privacy Policy carefully to understand how we collect, store, protect, and use your personal information. If you have any questions about our data practices, please contact us at [email protected].

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Ireland, without regard to its conflict of law principles. Any matters arising under European Union law, including consumer protection regulations and the General Data Protection Regulation (GDPR), shall apply as implemented in Irish law.

Any disputes arising out of or related to these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland, specifically the courts located in Cork.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of the EU member state in which you are domiciled. Additionally, you may be entitled to use the European Commission's Online Dispute Resolution (ODR) platform for resolving disputes related to online purchases.

In the event of any dispute, claim, or disagreement arising from or relating to these terms or your use of the website, we encourage you to first attempt to resolve the matter informally by contacting us at [email protected]. We will make reasonable efforts to respond to your concern within 10 business days and to resolve any dispute amicably.

If we are unable to resolve the dispute informally within 30 days from the date you first contact us, either party may pursue formal resolution through the courts of the Republic of Ireland as described in Section 11 above.

For consumers based in the EU, you retain the right to refer the dispute to an approved alternative dispute resolution (ADR) body in your country of residence. Irish consumers may also contact the Competition and Consumer Protection Commission (CCPC) for guidance on their rights.

We may terminate or suspend your access to the website immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms of Service. Upon termination, your right to use the website will cease immediately.

If you wish to terminate your relationship with us, you may simply stop using the website. If you have submitted personal data through our contact form and wish to have it deleted, please contact us at [email protected] or refer to our Privacy Policy for information on exercising your data rights.

All provisions of these terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification obligations.

We reserve the right to modify or replace these Terms of Service at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, provide at least 14 days' notice before the new terms take effect. Notice may be provided by posting a prominent announcement on our homepage or by other reasonable means.

It is your responsibility to review these terms periodically for changes. Your continued use of the website after the effective date of any revised terms constitutes your acceptance of those changes.

If you do not agree to the revised terms, you should stop using the website before the changes take effect. Minor corrections, formatting changes, and non-material updates may be made without advance notice.

If any provision of these Terms of Service is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect. The invalidity of one provision does not affect the validity of any other provision.

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Caladruo Farm Ltd regarding your use of the website. They supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the website. No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term.

If you have any questions, concerns, or comments about these Terms of Service, please contact us using the details below: